Our Clients

Aside from taking care of our regular IT needs, Cygnus is proactive about cybersecurity, user maintenance, and more. Anyone can do the basics; they take the extra step to stay ahead of the pack. The personal touch and access to leadership is very important and they are a phone call away.

I take comfort in knowing we have a reliable and competent group of IT professionals backing our brand. I have a sense of relief that solutions are one call away vs. the stress of having to drop everything to solve IT problems. Cygnus backs up their service claims with action and reliability.

When we incurred a cyber-attack, our insurance company brought in Cygnus. They worked 16 hours/day with a team of 5–7 people to resolve it. All our data was restored and we never paid any ransom money. I was so impressed, I hired Cygnus after the attack was resolved.

We are a small business with a lean IT staff wearing many hats. Cygnus is our safety net for larger IT projects and expertise we may not have in house. We are on a first-name, how-are-the-kids-doing basis with several of our contacts at Cygnus. We trust Cygnus. You can too.

The biggest benefit of working with Cygnus is having a qualified and reliable team at our disposal 24/7 to cover any need at any time. They differentiate themselves with the level of communication — regularly scheduled conversations to ensure all our needs are being met and that projects stay on track.

From the perspective of a small IT department, it's great to know that a whole team of highly skilled professionals is only a phone call away. Working with Cygnus augments our IT department and creates peace of mind for me and my staff. Their customer support, attention to detail, and vast knowledge separate them from the pack.

It gives me peace of mind knowing that I always have a resource I can go to during a crisis. They take the time to understand your business and infrastructure needs, so they can give you the best possible solution. I sleep better when I know I have help in my back pocket.

Cygnus helped our firm move our data to a cloud-based platform. This has been especially helpful with the changes brought on by the pandemic. The ability to access data remotely has been a big benefit. From sales to installation to billing, everyone at Cygnus has been great.

I have used Cygnus for many years. They provide quick and reliable service. I have found them to provide honest input and guidance. The solutions they recommend have proven to be reliable. I would tell anyone that you can trust Cygnus.

Working with Cygnus, I don't have to worry about extended downtimes. They are super responsive. There is a consistent group of people working on my systems, so they get to know the equipment and our set-up. Choose Cygnus if you want peace of mind and not having to do it yourself.

We really like the fact that we get one-stop shopping from Cygnus. By handling the integration of our phone systems, security, and office software solutions, I save time and money. If you want an honest assessment of your needs and a partner who will work with you at your budget level, the team at Cygnus is awesome.